Privacy Policy

Last updated: 02/07/2025

Introduction

Gleip ("We," "Us," or "Our") respects your privacy and is committed to protecting the limited personal information we collect. This Privacy Policy outlines our practices regarding data collection, usage, disclosure, and your privacy rights.

Definitions

App: The software application provided by Gleip, installed on users' devices.
Personal Data: Information relating to an identified or identifiable individual.
Usage Data: Information automatically collected through your use of the App.

Information We Collect

Personal Data

Gleip currently does not collect any personally identifiable information (such as name, email, or contact information) directly from users.

When we launch account-based services, we'll clearly specify the personal data collected and require your explicit consent.

Usage Data

We automatically collect Usage Data including:

  • IP addresses
  • Device identifiers
  • Browser type and version
  • Operating system
  • App usage metrics (features accessed, time spent, interactions)
  • Diagnostic and error logs

Cookies and Tracking Technologies

Our website and app use cookies and similar tracking technologies (provided by Cloudflare and PostHog) to analyze trends, administer the App, and gather demographic information. Users are presented with a cookie consent banner to accept or decline these tracking measures.

Use of Your Data

We process your Usage Data for the following purposes:

  • Improving and maintaining the App's functionality and user experience.
  • Diagnosing technical problems and managing our services.
  • Analytics to understand user interaction and optimize our offerings.
  • Ensuring security and preventing fraud or misuse.

Data Sharing

We may share Usage Data with:

  • Cloudflare: DNS management and analytics.
  • PostHog: Analytics service provider.
  • Vercel: Hosting infrastructure.

We do not sell or rent your data, nor do we share data for advertising purposes.

Data Transfers

All data processing and storage are confined within the European Union. We do not transfer personal data outside the EU.

Payment Information

Payments are handled by Stripe. Gleip does not store or directly handle payment details. All payment transactions are securely processed by Stripe, in compliance with PCI-DSS standards.

Data Retention

We retain Usage Data for as long as legally permissible or necessary to fulfill the stated processing purposes. Specific retention periods are aligned with applicable laws and regulations.

Security of Your Data

Gleip implements robust security measures, including encryption, secure transmission protocols, and restricted access controls, to safeguard your data.

Your Privacy Rights

You may exercise the following rights regarding your data:

  • Access: Request information about data collected.
  • Rectification: Correct inaccurate or incomplete data.
  • Deletion: Request erasure of your data.
  • Objection: Object to certain processing activities.

To exercise these rights, please contact us at [email protected]. We typically respond within 30 days, following identity verification.

Minors

Gleip does not knowingly collect data from minors under the age of 16. If you believe a minor has provided us with personal data, please contact us immediately to ensure data removal.

Changes to this Policy

We may update this Privacy Policy periodically. You will be notified of significant changes through our website or app notification. Please review this Privacy Policy regularly.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]